E-Commerce secrets to scale

073 - Why Customer Experience Is More Important Than Customer Service With Mark & John Cronin

073 – Why Customer Experience Is More Important Than Customer Service With Mark & John Cronin

E-Commerce Secrets To Scale is a marketing and entrepreneurship podcast that revolves around hearing the stories and strategies of successful entrepreneurs and e-commerce professionals to uncover scaling secrets that will impact your online store.

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This week on the show, Mark and John Cronin join me to tell us the touching story behind John’s Crazy Socks. They have been very successful by focusing on customer experience rather than customer service within their business and you’re going to love everything about them.

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