Review Management

93% of customers read reviews before making a purchase.

Your online reputation determines whether or not a prospective customer trusts your business enough to actually make a purchase.

Scale your review generation and highlight your positive reviews with our review management services.

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Scale Your review generation

With our help, you’ll never worry about asking customers for reviews ever again. We’ll take care of requesting reviews from your customers and responding to them for you, making your business stand out among your competition.

No matter your business size, people are talking about you

Reviews are essential to your success in creating an online presence that will help your business scale. Make sure your customers see the best version of your business.

Benefits of Review Management

Do you respond to your online reviews?

Your customers want to see that you care enough to take the time to respond to reviews – positive or negative.

Let’s face it – keeping up on responding to customer reviews is difficult. Let us take care of the busy work.

How It Works:

We are an official partner with Podium. Using their software, we’re able to request reviews from your customers using SMS messaging or email with high response rates.

Software Setup

We do all of the software setup for you, and we train you and your team on how to use Podium as a centralized inbox for all communication with your customers. There are several added benefits that come with the software outside of review generation including payments, lead generation, and responding to messages you receive from Facebook and Instagram.

Review Invitations

We send out review requests on a regular basis to all of your customers after they have completed a purchase. Usually, we’re able to integrate our software with other tools that you use to tell us when a customer is ready to leave a review like your CRM software. Our goal is to generate as many reviews as possible on all of the platforms that you care about.

Review Responses

We respond to each review thoughtfully and professionally as reviews come in. The public perception of your business is our highest priority. We also create a plan for how to handle one star reviews so we can respond to them quickly and effectively. We want to make sure your customers feel heard in order to leave a lasting impression on prospective customers.

Our Approach to Reputation Management

Having too clean of an online reputation can actually be harmful for your business. It’s important that you showcase the entire truth about your business, not to shoot for all 5 star reviews.

By having a lot of positive reviews and responding to negative reviews in the right way, you can effectively restore and prevent a bad online reputation.

Even negative reviews are important – it’s an opportunity for your business to show potential customers how you handle an unhappy customer.

Why Work With Us?

We care about your success.

Tell us about the challenges your business is facing and we’ll craft a unique plan to address them.

As your partner, we will solve your problems together.

We take customer service very seriously. Check out our 5 star reviews.

Why Review Management?

93% of customers read reviews before making a purchase.

Let's Get Started